FAQs

We understand that most people require discretion. So, we use generic prepaid Xpress envelopes to package items. We then vacuum seal and bubble wrap the contents for maximum discretion, protection and to seal in the freshness. There is nothing written on the outside of the envelope that would advertise that you are taking medical marijuana so no nosy neighbors would know it is anything other then a regular package from the post office.

It has recently come to our attention that more and more websites are starting pop up that completely lift our images and plagiarize our copy and website in an effort to trick our customers and scam people who are actually trying to find our website. Please ensure that you are in fact on our website and verify the URL in your address bar before purchasing anything and when browsing the internet.

It all depends on your location. We send all items via Xpresspost. Under normal circumstances your package is expected to be delivered in two to three business days. If you live in a poorly connected rural location, occasionally it may take a day or two longer.

While there are a number of scammers on the internet who claim to sell legal weed, we can assure you we aren’t one of them. We have spent years building a solid reputation amongst medical patients and strongly support the use of medical marijuana. We understand the needs of medical patients that may have trouble purchasing their medicine from a dispensary for any number of reasons and believe they shouldn’t be forced to have to buy illegally on the streets. We have made the decision to offer full access to our site to medical patients in the US so they may have safe access to their medicine at any time.

No. You cannot directly pick up your order from us. We only accept payments via email money transfer and can only send your products through mail order at this time.

We will email you your tracking number before its been scanned in at the post office. Until it has been scanned in, your tracking number will not be trackable on the Shipping website.

Please wait till the end of day and your tracking number should appear correctly. If it does not, please email sales@420ganjafriends.com or feel free to contact our live chat anytime which is available from 6am – 11pm PST time and we will be happy to look into it for you.

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